How do I update my billing or payment information?

If your payment is declined, it's usually because of an issue with the billing information on your debit or credit card. If your payment is declined after verifying that your billing information is accurate, contact your financial institution for more information.

Update your zip code:

  1. Click your Settings in the upper right-hand corner.
  2. Click My Account from the drop-down menu.
  3. Under Location Info, click Edit.
  4. Select your country from the drop-down menu, and then click Save.
  5. Type your Zip Code, and then click Save.

Update your Credit or Debit Card:

  1. Click your Settings in the upper right-hand corner.
  2. Click My Account from the drop-down menu.
  3. Under Account Status, click View Account Status.
  4. Next to What is My Payment Type? Click (change) to update your payment information.

*Please note, updating your payment information will reactivate your automatic renewal.